Introduction: Defect Management and why Quality Assurance is important Quality assurance helps to save time, it's cost-effective and helps fix errors and avoid major issues. It plays a vital role in making sure the organisation accomplish customer expectations and demands. It also improves confidence in the product not just making the users happy but also helps to prevent malware attacks. It helps make the process of software development more effective when the whole team collaborates to import Quality into the product. It helps brings supporters for fundraising activities, donations and sales. Qa helps the charity to To establish true reliability, customer centricity and supportability in their applications and systems. Screenshot from (https://deepsource.io/blog/exponential-cost-of-fixing-bugs/) In the above diagram, you can see how costly it would if the defect was to be found in the later stage of the software development life cycle. It cost more to find and fix def...